A recent study from the Netherlands (Helsdingen, H., Van den Bosch, K., van Gog, T., Van Merrienboer, J., “The Effects of Critical Thinking Instruction on Training Complex Decision Making,” Human Factors, Vol 52, No 4., August, 2010 pp. 537-545) demonstrated that teaching trainees on how experts make decisions improved their decision speed and quality. Half the trainees were given instruction on the four steps in the process of critical thinking: (1) creating a story of the situation, (2) testing the story for conflicting or missing information, (3) evaluating its plausibility and finding alternative stories, and (4) quickly considering the need to decide immediately or spend more time on the critical thinking process. The group with this instruction performed significantly better than the group that did not receive this instruction.
Copyright 2011 Beville Engineering, Inc.
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This year's Fall meeting for the Center for Operator Performance will be October 24-26 in Corpus Christi. For more information, please contact Lisa Via. Guests are always welcome!
Our summer newsletter is now available. Click here!
Take our short survey on operator span of control. Click here (new window)
David Strobhar's book, "Human Factors in Process Plant Operation," is now available in both hardcover and Kindle e-book.
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