Today, it is fairly common for operators to control multiple processes. In some cases, the new computer control systems have increased the span of control of the operator five fold. The downfall of many of the computer control systems is the avalanche of alarms that occur during any type of transient, or upset situation. The alarm system at Three Mile Island was a major contributor to the severity of the accident that occurred there. A transient situation in a nuclear plant will produce 200-300 alarms in the first couple of minutes.
The result of an alarm avalanche is that the operator's information processing capacity becomes overloaded ("A Procedure for Reviewing and Improving Power Plant Alarm Systems", EPRI 1984). With many of the new process control systems the alarms are printed out sequentially by the time of activation on an alarm summary display, such that the alarms scroll down as new alarms actuate. Many operators have discovered that during upsets, the alarms scroll down at such a rate that they can not possibly read the new alarms, let alone interpret their importance to the process.
A consequence of alarm avalanche is that an upset on one process unit could cause an upset on another, not because of the interaction of the processes, but rather because the processes have the same control operator. What often happens is that the operator is engrossed in one process, and misses a situation developing on another process. Many managers have expressed concern over this upset propagation that can occur.
A solution to the alarm avalanche phenomena is to prioritize the alarm system. Alarm prioritization allows the operator to ignore many of the nuisance alarms that occur during upsets, and focus their attention on the critical and high priority alarms. Beville Engineering has developed and implemented alarm prioritization schemes at various processing plants. Several steps that must be taken to prioritize an alarm system include to first define the alarm group classifications, such as what is meant by a high or critical priority alarm. The second step is to identify how the alarm priorities will be configured into the alarm system (i.e., which priorities go into which groups). The next step is to assign the priorities to the alarms and finally configure the alarms into the system. As the priority system is developed an alarm response manual should be developed to capture the logic used, as well as the alarm meaning and typical operator responses to all of the alarms.
Copyright © 1989 Beville Engineering, Inc. , All Rights Reserved
RELATED EXTERNAL MEDIA
|Consortium Reports New Findings on Alarm Rates||Automation World|
|How Many Alarms Can An Operator Handle||Chemical Processing|
|Impact of Alarm Rates and Interface Design on Operator Performance||Automation World|
|Operator Interfaces: Moving from Comfortable to Most Effective||Automation World|
|Operator Performance as a Function of Alarm Rate and Interface Design||Mesa.org|
The dates for this year's Fall meeting for the Center for Operator Performance will be announced soon. For more information, please contact Lisa Via. Guests are always welcome!
Our summer newsletter is now available. Click here!
Take our short survey on operator span of control. Click here (new window)
David Strobhar's book, "Human Factors in Process Plant Operation," is now available in both hardcover and Kindle e-book.
Copyright © 1996-2017 Beville Engineering, Inc. All rights reserved. (937)434-1093. Beville@Beville.com