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workload, alarms, upset response, staffing for pipelines, refineries, chemical plants

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steady state workload, alarms, upset response, staffing for pipelines, refineries, chemical plants
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Services: staffing, workload, upset reponse, display design, alarm management, consolidation, modernization
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RECENT NEWS
Beville Engineering, in conjunction with Wright State University, is proud to announce the debut of the Center for Operator Performance.

The Center is an alliance of academic and process companies to research generic issues in human factors and process operator performance. Visit the website for more information.

OUR METHOD
Our approach is one of tailoring our services to our clients' needs, rather than trying to adjust our clients to fit our methods.

We implement an on-site, "hands-on" approach to gauge the causes of problems, and then seek to solve the problems through the manipulation of various workload and human performance variables.

ON-SITE AUDIT
One day on-site plant audit now available. View info.
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Overview of Alarm / Display System Analysis

The wide spread use and advances in distributed control systems have focused attention on the design of the operator-process interface. Numerous events have occurred at refineries that were either caused or made worse by the alarm and/or display system design. The propagation and proliferation of process alarms has become a major burden and problem for DCS operators. In man-machine system design, not only are more alarms/displays not better, they are often the cause of "operator error".

Proper configuration of the interface eliminates problems with alarm flooding/avalanche, excessive display paging, and wasted CRTs. Unfortunately, most DCS configurations are not developed with adequate forethought or care, potentially resulting in a multitude of problems. Too often the thought behind DCS configuration is to give the operators some blank paper to draw displays and P&IDs to mark what they would like to have alarmed. The fear of not alerting the operator to an off-normal event frequently results in the creation of so many alarms that the operator can’t properly diagnose the event when it does occur.

Proper alarm and display system design is a two step process: (1) determining the content (what to display/alarm), and (2) determining the form (how it should look). Selection of alarms and the content of the displays is critical to the success of the system. Presentation of the information becomes extremely difficult if the "right" information has not been chosen and/or properly organized.

A flowchart of display system development is shown below.

Flowchart of Display System Development
Click image for full-sized version

Display System Development / Design Flowchart

staffing, workload, modernization, consolidation, display design, alarm management  OUR SERVICES
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ABOUT US
Beville is an Ohio-based human factors engineering firm that was formed in 1983.
OUR EXPERTISE
Workload
Staffing studies
Modernization  studies
Alarm management studies
Alarm and display system design, configuration and management.
HUMAN FACTORS ENGINEERING
Human factors engineering is the scientific discipline dedicated to improving the human-machine interface and human performance through the application of knowledge on human strengths, weaknesses, and characteristics.

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